Frequently Asked Questions
Does my dog need to be vaccinated?
Yes, all dogs must be current on vaccinations. Please bring records on the first visit. Bordetella for "kennel cough" is required. Flea and tick prevention is also required.
Do you take intact male dogs of any age?
Yes, we can accommodate intact male dogs, regardless of age.
Do you accept puppies under 12 months?
Yes, we accept puppies from 8 weeks old and up. Special care may be needed for very young dogs which may result in additional fees.
What if I can't pick up my dog when scheduled?
We understand that life happens. We're happy to accommodate travel emergencies during boarding or unexpected overnight stays when something comes up.
How many dogs are on site each day?
We board a maximum of eight to ten dogs at any time. There may be an extra dog or two during the day to accommodate drop-ins or walking appointments. This is in addition to Bear, our dog-in-residence.
Do you do same-day drop ins?
Yes, we can usually accommodate same-day drop ins for doggy daycare, boarding and/or walking services. Please call or text prior to dropping off.
Can you accommodate special needs?
Yes, we can accommodate special sleeping arrangements, exercise, medicine administration and feeding requirements. These may result in additional fees.
What should I bring to my first visit?
Anything to make your dog comfortable. Check out the details here!
What is your refund policy?
Standard reservations cancelled at least 24 hours in advance will receive a full refund.
Cancellations within 24 hours will forfeit first day's prepaid reservation.
Holiday cancellations* require 7 days notice. Reservations cancelled within 7 days of drop off will forfeit 50% of prepaid reservation.
**Holidays include Spring Break, 4th of July, Thanksgiving, Christmas and New Year's.